Website Terms and Conditions
These Website Terms and Conditions explain how you may use the Margate Soul Weekender website.
By using this website, you agree to these terms. If you do not agree with these terms, please do not use this website.
These Website Terms and Conditions apply only to use of the website. Ticket purchases, festival entry, wristbands, refunds, age policy, banned items, security and event attendance are covered separately by our Event Terms and Conditions.
1. Who We Are
1.1 This website is operated for Margate Soul Weekender.
1.2 Margate Soul Weekender is connected with Margate Soul Festival Ltd.
1.3 References to “we”, “us” and “our” mean Margate Soul Weekender, Margate Soul Festival Ltd, or the authorised team responsible for operating this website.
1.4 References to “you” and “your” mean any person using this website.
2. Use of This Website
2.1 You may use this website for lawful personal and informational purposes only.
2.2 You must not use this website in any way that could damage the website, interrupt access, affect security, or interfere with another person’s use of the website.
2.3 You must not attempt to gain unauthorised access to any part of this website, server, database, system or connected service.
2.4 You must not knowingly introduce viruses, malware, harmful code or other material that may damage or disrupt the website or its users.
2.5 We may restrict, suspend or block access to the website if we reasonably believe these terms have been breached.
3. Website Content
3.1 The content on this website is provided for general information only.
3.2 We aim to keep website information accurate and up to date, but we do not guarantee that all content will always be complete, current or free from errors.
3.3 Festival information, line-ups, artists, DJs, venues, timings, ticket details, travel information and site details may change.
3.4 You should check the website and official ticket information regularly for the latest updates before travelling or making arrangements.
3.5 Nothing on this website should be treated as legal, financial, medical or professional advice.
4. Tickets, Bookings and Event Information
4.1 Tickets may be sold through official ticketing partners or approved points of sale.
4.2 Ticket purchases may be subject to the terms and conditions of the relevant ticketing partner, booking agent or payment provider.
4.3 Website information about ticket types, prices, availability, access, upgrades and entry requirements is provided for guidance and may change.
4.4 Event attendance, refunds, wristbands, entry rules, age policy, security searches, banned items and site safety are covered by our Event Terms and Conditions.
4.5 If there is any conflict between these Website Terms and Conditions and the Event Terms and Conditions in relation to attendance at the event, the Event Terms and Conditions will apply.
5. Intellectual Property
5.1 Unless otherwise stated, all content on this website belongs to us or is licensed to us.
5.2 This includes text, images, graphics, logos, artwork, video, audio, design, layout, downloads and other website materials.
5.3 You may view, download or print website content for personal, non-commercial use only.
5.4 You must not copy, reproduce, republish, distribute, modify, sell, license, exploit or use website content for commercial purposes without our prior written permission.
5.5 Unauthorised use of Margate Soul Weekender or Margate Soul Festival names, logos, branding, artwork or event materials is not permitted.
6. Links to Other Websites
6.1 This website may include links to third-party websites, including ticketing platforms, payment providers, venues, travel information, social media platforms and partner websites.
6.2 These links are provided for convenience and information only.
6.3 We do not control third-party websites and are not responsible for their content, availability, accuracy, privacy practices, security or terms of use.
6.4 Visiting a third-party website is at your own discretion and risk.
6.5 You should read the terms and privacy notices of any third-party website before using it or submitting personal information.
7. Links to Our Website
7.1 You may link to our website in a fair and lawful way, provided the link does not damage our reputation or suggest an association, approval or endorsement that does not exist.
7.2 You must not frame this website or display it within another website without our prior written permission.
7.3 We may ask you to remove a link to our website at any time.
8. User Submissions
8.1 If you submit information through this website, including contact forms, access forms, newsletter sign-ups, enquiries or other submissions, you must ensure the information is accurate and lawful.
8.2 You must not submit offensive, defamatory, unlawful, misleading, abusive, harmful or inappropriate material.
8.3 You must not submit material that infringes the rights of another person or organisation.
8.4 We may remove, reject or ignore submissions that breach these terms.
8.5 Personal information submitted through this website will be handled in accordance with our Privacy Policy.
9. Privacy and Cookies
9.1 Use of this website may involve the collection and use of personal information.
9.2 Please read our Privacy Policy to understand how we collect, use and protect personal information.
9.3 This website may use cookies and similar technologies.
9.4 You should read our Cookie Policy for information about how cookies are used and how you can manage your choices.
9.5 UK guidance from the Information Commissioner’s Office states that cookie information should be clear and easily available, and that consent for non-essential cookies must be specific and informed.
10. Website Availability
10.1 We aim to keep the website available, secure and working properly.
10.2 We do not guarantee that the website will always be available, uninterrupted, secure or free from errors.
10.3 We may suspend, withdraw, update or restrict access to all or part of the website at any time.
10.4 We are not responsible if the website is unavailable for any reason.
11. Liability
11.1 Nothing in these terms limits or excludes liability where it would be unlawful to do so.
11.2 We are not responsible for loss or damage caused by reliance on website content that is inaccurate, incomplete or out of date.
11.3 We are not responsible for loss or damage caused by viruses, malware, harmful code, cyber incidents or other technologically harmful material that may infect your device, data or systems through use of the website, unless caused by our negligence.
11.4 We are not responsible for indirect, consequential or business losses arising from use of this website.
11.5 Your statutory rights are not affected.
12. Changes to These Terms
12.1 We may update these Website Terms and Conditions from time to time.
12.2 The latest version will be published on this page.
12.3 By continuing to use the website after changes are published, you agree to the updated terms.
13. Governing Law
13.1 These Website Terms and Conditions are governed by the laws of England and Wales.
13.2 Any disputes relating to these terms or use of the website will be subject to the courts of England and Wales.
14. Contact Us
14.1 If you have any questions about these Website Terms and Conditions, please contact us.
14.2 Email: info@margatesoulfestival.co.uk
14.3 Phone: 01843 838539